Privacy Policy

1. Personal Information We Collect
When you visit our website (the “Site”), we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this automatically collected data as “Device Information.”

1.1 How We Collect Device Information

• Cookies: Small data files stored on your device, often containing an anonymous unique identifier. For more information about cookies and how to disable them, visit allaboutcookies.org.

• Log Files: Track actions occurring on the Site and collect data such as your IP address, browser type, internet service provider, referring/exit pages, and timestamps.

• Web Beacons, Tags, and Pixels: Electronic files used to record information about your browsing behavior.

1.2 Order Information
When you make or attempt to make a purchase through the Site, we collect certain information, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

1.3 Combined Personal Information
In this Privacy Policy, “Personal Information” refers to both Device Information and Order Information.

2. How We Use Your Personal Information

We use the collected information for the following purposes:

• To process and fulfill orders, including payment handling and shipment confirmations.

• To communicate with you about your orders or inquiries.

• To screen orders for potential fraud or risks.

• To improve and optimize the Site by analyzing user behavior.

2.1 Legal Bases for Processing
We process your Personal Information based on:

• Your consent, where required.

• The necessity to fulfill contractual obligations.

• Our legitimate business interests, such as fraud prevention and marketing.

3. Sharing Your Personal Information

We only share your information when necessary:

• With Service Providers: To assist in using your Personal Information for purposes outlined above (e.g., hosting, analytics). For instance, we use Google Analytics to understand how customers use our Site. Learn more about how Google uses your data here.

• To Comply with Legal Obligations: When required by applicable law, regulations, or lawful requests such as subpoenas or court orders.

4. Your Rights

If you reside in the European Economic Area (EEA), you have the following rights:

• Access your personal data.

• Correct or delete inaccurate or outdated information.

• Restrict or object to the processing of your data.

• Transfer your data to another party (data portability).

4.1 Exercising Your Rights
To exercise your rights, contact us at info@fortexcapital.io We will respond to your request within one month, as required by the General Data Protection Regulation (GDPR).

5. Data Retention

We retain your Personal Information as long as necessary for the purposes outlined in this policy or as required by law. If you wish to have your data deleted, please contact us.

6. Cookies and Tracking

We use functional and analytical cookies to improve your experience. You can manage cookie preferences through your browser settings. Please note, we do not currently respond to "Do Not Track" signals from browsers.

7. International Data Transfers

Your Personal Information may be transferred to and stored outside the EEA, including in the United States and Canada. We ensure that such transfers comply with GDPR requirements, using standard contractual clauses or other appropriate safeguards.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. Please check this page regularly for updates.

9. Contact Us

For questions, concerns, or complaints about our privacy practices, please contact us via:

• Email: info@fortexcapital.io